Solway Health Services

01900 705150

Appointments

To make an appointment with either a Doctor or Nurse telephone the surgery or call into the surgery between 8.00am and 6.30pm. Urgent problems, babies and small children will be seen on the same day, usually at the Primary Care Centre.

Routine appointments with the Doctor of your choice will be arranged at the earliest available time.

Please note that routine appointments can be booked up to 3 weeks ahead for the doctors and up to 12 weeks ahead for nurses.

Urgent/same day appointments

Patients who need a same day appointment will now be seen in the Primary Care Centre (PCC) at Workington Community Hospital.

The Primary Care Centre is open from 08:00 – 20:00 Monday to Friday and from 10:00 – 16:00 Saturday and Sunday and is staffed by a GP, Nurse Practitioners and nurses. The Nurse Practitioners and nurses deal with minor injuries, acute minor illness and a wide range of other urgent health problems. It is not possible to say which Doctor or Nurse will see you. The Doctor or Nurse will only deal with urgent problems.

To make an appointment at the Primary Care Centre please contact the practice Reception on 01900 705150 Monday to Friday.

To access the Primary Care Centre at the weekend:

  • Ring direct on 01900 705039 (please note this number is only available at weekends)
  • Call into the Primary Care Centre and book an appointment with the receptionist
  • Ring NHS 111

The practice also has an on-call doctor each day, who is available to see urgent cases.

If you have a non-urgent ongoing problem, you will be asked to make another appointment at the practice.

Please do not use an urgent appointment for sick notes, repeat prescriptions, blood pressure checks, ongoing chronic problems ( e.g. Diabetes/ Hypertension) or to get results of tests or investigations.

We hope you find this service helpful.

Follow this link for further information about the PCC.

Home Visits

If a home visit is needed please telephone the surgery. All home visits requests are triaged so please provide as much information as possible

Emergencies

A Doctor can be contacted during opening hours by telephoning 01900 705150.

In a life-threatening emergency you should dial 999 and ask for an ambulance.

When the practice is closed and it is not a life-threatening emergency you should dial the NHS 111 service by dialling 111. All calls to NHS 111 are free from landlines and mobile phones.

Telephone Advice

If you would like to speak to the Doctor or Nurse personally, please telephone 01900 705150 and ask for a telephone appointment

NHS 111 can also be contacted by dialling 111 for advice on health problems or general health enquiries.