Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
When you use our services and attend any of our clinics, surgeries or are seen at home, information about the care you receive is recorded in your health record. This ... [continue] Access to medical records
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers
Complaints and compliments
The practice is constantly striving to improve the services we provide to you. We are keen to receive feedback about the service we provide to patients. We particularly like hear ... [continue] Complaints and compliments
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available from reception. ... [continue] How to register
Information leaflet service
Pam Graham, our Health Care Assistant, collates patient information and has a wide variety of leaflets available for patient use. She is also willing to obtain any specialist information on ... [continue] Information leaflet service
Named GP
All patients have a named GP. As Dr English is our permanent GP, currently your named GP will be Dr English.
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Practice boundary
Please see image of our practice boundary below:
Privacy
Privacy Notice – North Cumbria Primary Care Ltd PRIVACY NOTICE (June 21) The General Practices operating under North Cumbria Primary Care Ltd are located across North Cumbria with effect from ... [continue] Privacy
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
